Program Coordinator (1): The Program Coordinator will assist the Executive Director with administering any programs under the Cameron County Children’s Advocacy Center’s Inc. and work examples describe below. Will assist in the performance of Human Resource responsibilities for the organization. Works under general supervision, with latitude for the use of initiative and independent judgment. Reports to the Executive Director.
Duties and Responsibilities:
• Provides technical advice, problem-solving assistance, answers to questions regarding program goals, and policy interpretation.
• Manages and evaluates the design, development, and coordination of projects.
• Participates in committees designed to improve the quality of service.
• Participates in training programs and professional development workshops and conferences.
• Supervises, hires, trains, and evaluates assigned staff. Works with employees to correct employee deficiencies and recommends and implements corrective action, discipline and/or termination.
• Conducts surveys/studies relevant to organizational management.
• Benchmarks with other institutions and to research policies and strategies.
• Completes reports related to recruitment, special programs, and professional development.
• Researches as appropriate to projects or initiatives within the work unit.
• Assists the Executive Director in preparing and monitoring departmental goals and objectives.
• Develops objectives and activities based on department goals.
• Prepares or coordinates preparation of financial and administrative reports; analyzes and interprets statistics, financial data, and management planning data for predicting resource needs and developing long-range plans.
• Conducts and assists with the development of long- and short-range goals.
• Serves as a representative of the agency at state, regional and national organizations, boards, councils, and committees as assigned.
• Acts as liaison with the community and stakeholder partners as assigned.
• Assists in developing, maintaining, and implementing department personnel policies and procedures.
Family Advocate-1 (San Benito)
The Family Advocate’s primary role is to provide direct service to the child victim and their non-offending family members. The Child Advocate will assist the Forensic Interviewer, facilitate the communication and coordination among partner agencies; coordinate community services, and facilitate therapy and medical referrals as needed. The Family Advocate will assist the victim through all phases of the process from investigation to prosecution. Also, the advocate may conduct forensic interviews upon request after having met the qualifications.
EDUCATION WORK EXPERIENCE AND QUALIFICATIONS
Bachelor’s Degree in Social work or related area is required. Every year of directly related experience in a similar position or function may substitute for formal education.
CPS experience preferred.
License in social work preferred.
Knowledge of dynamics of child abuse.
Knowledge of law enforcement, criminal, and civil court systems and how to liaison with these systems.
Strong skills in public relations.
Strong organizational skills.
Ability to engage children of all ages in an interview-type setting and the ability to demonstrate this skill.
Experience in maintaining a client and donor database is preferred.
Bilingual language skills in English and Spanish are preferred.
Ability to be a self-starter, detail-oriented, works independently and well under pressure, and able to maintain a mature attitude when dealing with conflict, disruptions, and time demands is desired.
Strong written and verbal communication skills, with the ability to interpret written and oral instructions are desired.
Excellent telephone etiquette is desired.
PRINCIPLE DUTIES AND RESPONSIBILITIES
Provide direct services to child victims and their non-offending family members.
Provide information and referral services.
Works with caseworkers, police, and families to help acquire needed social services.
Coordinates with the therapist to schedule counseling services.
Interfaces with the child and family during the interview process to help make them feel comfortable, explaining the investigative process, and providing referral information.
Assist the victim and family in completing and submitting the Crime Victim’s Compensation application. Performs status follow-ups on Crime Victim’s compensation applications.
Performs follow-up calls to victims and their families concerning referrals, scheduled appointments, and case status.
Assist Forensic Interviewer in coordinating and videotaping interviews of children and/or family members. Serves as back-up to Forensic Interviewer to perform interviews.
Consults with investigative team members before and after child abuse interviews.
Coordinates and participates in weekly case staffing and reviews.
Establishes and maintains case management files on each case in the system to ensure the completion of appropriate forms.
Maintain client files, documentation of client progress, contact and services provided.
Completes all appropriate statistical and case tracking paperwork
Participates in the statistical reporting of information to grantors.
Maintain confidentiality of all client information and other agency information as required.
Testifies in criminal and/or juvenile court when needed to clarify information obtained during an interview with a child.
Assists with presentations, community fairs, events, and tours of the center as needed.
Keeps informed of the latest child abuse issues and interviewing techniques.
Attends training as needed to develop professional skills.
Performs general administrative duties i.e. typing, correspondence, answering telephones, greeting visitors, filing, updating forms, and MDT protocols, etc.
Assists in maintaining a clean and safe work environment.
Abides by all CCCAC regulations, protocols, and policies in the CCCAC Personnel Manual.
*****Perform other duties as required.
Must adhere to background check (DFPS/DPS) and have clear sex offender status.
APPLICATION FOR EMPLOYMENT (please complete)